CGI Off Campus: CGI Off Campus Drive 2024 for the Service Junior ServiceNow Developer. Students from various disciplines can apply for CGI Recruitment 2024. The detailed eligibility, Requirements, Salary, and application process are given below.
About Company:
At CGI , our purpose is to help the world run better and improve people’s lives. Our promise is to innovate to help our customers run at their best. SAP is committed to helping every customer become a best-run business. We engineer solutions to fuel innovation, foster equality, and spread opportunity across borders and cultures. Together, with our customers and partners, we can transform industries, grow economies, lift up societies, and sustain our environment.
CGI Off Campus Drive 2024:
| Organization | CGI |
| Job Title | Junior ServiceNow Developer |
| Salary | up to 6 LPA |
| Location | Bangalore |
| Job Type | Full time |
| Experience | Freshers |
CGI Off Campus Job Description:
- Respond to requests for technical assistance by following prescribed procedures on calls, Chats and Service Portal tickets.
- Research reported incidents using available information sources and tools. Diagnose, triage and resolve hardware, software, applications or basic network-related incidents
- Log all contacts and document all the activities and results accurately and completely within the incident management tool.
- Assign unresolved tickets to the appropriate support team.
- Proactively monitor, follow up and expedite the resolution of assigned and pending tickets.
- Identify and escalate tickets requiring urgent attention and action.
- Stay current with system information, changes and updates.
- Adhere to work schedules, attendance and leave policies.
- Expected to work in a 24/7 environment on rotational shifts from Office
Skills:
- Basic Experience in ServiceNow platform / Admin
- Basic Experience in ServiceNow table configuration changes
- Maintaining and performing periodic checks on ServiceNow instance
- Integration knowledge and troubleshooting
- ServiceNow CSA
- HR Service Delivery fundamentals
- IT Service Management
- Knowledge of HRSD processes, policies, and compliance requirements
- ESC Portal Configuration
- ServiceNow System Administration
- List/Form/Navigation Pane Updates
- Catalog Items
- Workflow & Flow Designer
- Configuration Reviews
- Creating Tables and Fields
- KB Management
CGI Off Campus Qualification:
- Any Graduate from any stream.
How to Apply for CGI Off Campus Drive 2024?
- First, read through all of the job details on this page carefully.
- Scroll down and press the Click Here button.
- You will be redirected to the official website, click on the apply link.
- Fill in the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
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