Genpact is conducting off-campus drives for the position of Chat Support Associates or Consultants in Gurugram or Hyderabad, India. Kindly follow the required steps . Kindly find the Apply Link below
Genpact Recruitment:-
Position: Chat Support Associates or Consultants
Salary: Up To 6.5 LPA*
Degree: Any Graduate or Equivalent
Batch: 21/22/23/2024
Experience: Freshers
Location: Gurugram or Hyderabad, India
JOB DESCRIPTION:-
- Handling inbound phone call inquiries about the disputed transactions
- Responsible for initiating a new dispute by efficiently capturing all relevant information from the member accurately
- Use available information and tools to validate identity of the caller to safeguard member information
- Initiate timely and effective written communication with members
- Guide members to navigate online tools and applications to enable uploading of documents
- Study customer requirements on fulfillment area and map it to ERP
- Blueprinting and global template designing
- Perform design validation and identify areas of improvement
- Identify and analyze interface requirements
ELIGIBLITY CRITERIA–
- The educational qualification details for this post is mentioned below.
- Chat Support Associate – {a graduate degree in any discipline}
- Functional Consultant – {B.Com or MBA or CA with minimum two years of experience}.
| Freshers Jobs by City |
|---|
| Bangalore Jobs |
| Chennai Jobs |
| Noida Jobs |
| Hyderabad Jobs |
IMPORTANT POINTS:-
- Effective probing skills
- Good communication skills with positive, flexible attitude
- Should be able to work independently
- Able to work independently
- Able to effectively manage time and individually prioritize multiple tasks
- Self disciplined
- Understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- Able to work on flexible schedule.
Gurugram – APPLY LINK
Hyderabad – APPLY LINK
Instant Job Updates and Alerts :
Join our Official WhatsApp Group : Click Here
Join our Official Telegram Channel : Click Here
Join our Official Instagram : Click Here
Also Apply :
Apply for – Hewlett Packard Enterprise
Apply for – Wipro
Apply for – COGNIZAN