Standard Chartered Bank Hiring For Client Care Executive

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Standard Chartered Bank Hiring For Client Care Executive. Standard Chartered is hiring a Systems analyst off campus Placement for Bangalore. A student from various disciplines can apply for the Standard Chartered off campus drive 2024. Interested and eligible candidates can read more details below.


About Standard Chartered:

Standard Chartered is an international bank, nimble enough to act, big enough for impact. For more than 160 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can’t wait to see the talents you can bring us.

Standard Chartered Bank Hiring For Client Care Executive

Company NameStandard Chartered
Post NameClient Care Executive
Salaryup to ₹10 LPA *
Job LocationChennai
ExperienceFreshers/Experience 
Batch2024 and before
Website Standard Chartered.com
Last date to applyApply ASAP

Standard Chartered Off Campus Responsibilities:

  • Handle customer calls/ issues quickly and effectively and end to end resolution (if applicable)
  • Sign up customers for value added services and digital education (if applicable)
  • Tag the call type accurately as appropriate
  • Give accurate information to customers on his queries / concerns
  • Have high awareness levels on KYC and Anti-money laundering Policy
  • Multi-skilled to handle both inbound and outbound calls (if applicable)
  • Initiate and strive towards achieving set targets and service standards
  • Probe & identify financial needs on service calls and pitch relevant solutions in line with customer requirements (if applicable)
  • Should be able to identify potential disputes / escalation / specific trends noticed while handling of cases / Process gaps and highlight to the management
  • Ensure all sales pitches are made without  mis-selling and achieve targets in term of leads / self closure (if applicable)
  • Ensure proper follow up / tracking of cases and closure within turnaround time (if applicable)
  • Customer Data Confidentiality to be strictly adhered to
  • Adherence to compliance with all applicable rules / regulations and group policies
  • Ensure KPI’s (Key Performance Indicator) & KRI’s (Key Risk Indicator, eg – proper authentication, no rejects, maintained turnaround time, etc as define by the group)  are achieved and work towards the improvement
  • Follow up on delinquent accounts to negotiate for timely payments (if applicable)

Oracle Off Campus Eligibility Criteria:

  • Bachelor’s Degree

Preferred skill:

  • Excellent communication skills in written and verbal English
  • Basic computer skills
  • Strong service / Sales / Collection orientation (as per the job role)
  • Strong knowledge of bank’s products & services and willingness to learn new products
  • Manage conflicts and solve problems
  • Patient, Non-Confrontational, Resilient
  • Positive, polite, cheerful and courteous
  • Flexible to stretch and work across different calendar days and time zones in a week/month
  • Age limit (please specify) if applicable.

Standard Chartered off Campus Selection Process:

The Standard Chartered selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:

  1. Online Application: The process begins with candidates submitting their applications through Standard Chartered official careers website. It’s essential to provide accurate and comprehensive information on your resume and application.
  2. Resume Screening: The Genesys recruitment team reviews all incoming applications and resumes to assess whether candidates meet the basic qualifications and requirements for the position.
  3. Online Assessments: Depending on the role, candidates may be required to complete online assessments or tests to evaluate their technical skills, knowledge, and problem-solving abilities. These assessments can cover a wide range of topics, including coding, problem-solving, and domain-specific knowledge.
  4. Technical Interviews: For technical positions, candidates typically participate in one or more technical interviews. These interviews assess a candidate’s technical expertise, coding skills, problem-solving capabilities
  5. Offer: If a candidate successfully navigates all interview stages and reference checks, they will receive a formal job offer. The offer will include details such as compensation, benefits, and other terms of employment.
  6. Background Check: Candidates who accept the offer may undergo a background check as part of the final hiring process.
  7. Onboarding: After accepting the offer and completing all pre-employment checks, candidates will participate in Standard Chartered onboarding process. This includes orientation, training, and integration into the team.

Please note that the specific details of the Standard Chartered selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.

Why Join Standard Chartered?

  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect

How to Apply for Standard Chartered Off Campus 2024?

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

  1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
  2. Click on “Apply”.
  3. If you have not registered before, create an account.
  4. After registration, log in and fill in the application form with all the necessary details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Verify that all the details entered are correct.
  7. Submit the application form after verification.

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