JOBS AT CITI BANK – OVERVIEW
- Company – Citi Bank
- Role –Support Specialist/Officer/Cash Analyst/Officer Business Analytics
- Qualification –High School diploma or equivalent/Bachelor’s/University degree
- Experience – 0-4 YEARS
- Location – Chennai/ Pune/gurgaon/Bangalore
- Salary -3-8lpa
JOBS AT CITI BANK– ABOUT COMPANY
Citi Bank, also known as Citigroup, is a leading global financial institution based in the United States. Founded in 1812, it is one of the oldest and largest banks in the world. Citi Bank operates in various sectors of the financial services industry, including consumer banking, corporate banking, investment banking, and wealth management. With a vast network of branches and offices in over 100 countries, Citi Bank provides a wide range of banking and financial products and services to individuals, corporations, governments, and institutions worldwide. The bank is known for its innovation and commitment to technological advancements in the financial sector, making it a prominent player in the global banking landscape.
JOBS AT CITI BANK –SUPPORT SPECIALIST RESPONSIBILITIES
- Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to Citi’s clients
- Identify opportunities to offer value added products and services while adhering to strict laws and regulation governing Telesales
- Communicate daily with management on productivity, quality, availability, Management Information System (MIS) indicators, as well as providing written and oral communications to supported business areas for approval of correct financial entries and resolution of incorrect entries
- Facilitate training based on needs of staff within the department and assist with answering staff questions within Disputes, as needed
- Support expansive and diverse array of products and services
- Assist with ongoing Lean and process improvement projects
Jobs At Citi Bank –Officer Responsibilities
- Leads analytics to deepen customer engagement for Retail Bank business through cross-sell and upsell relevant products.
- Design and implementation of DOEs for in-depth understanding of customer sensitivities to new offer and outreach channels. Drive the philosophy of right product at right time for our customers.
- Provides actionable overall market and customer insights to address key strategic questions for Retail Bank products and understands the campaign management domain | KPIs | ROI | Channels.
- Identify potential market and market trends to enable agility and drive strategic changes in “how we engage” with our customers.
- Responsible for analyzing the performance of campaign, ad-hoc analytic requests, and providing recommendations for increasing campaign profitability.
- Analyzes external and internal customer data using Hive, Python, Excel etc. to identify areas of opportunity across Retail bank customer lifecycle.
JOBS AT CITI BANK – SKILLS REQUIRED
- Proficient computer skills
- Ability to adapt to new technology quickly and seamlessly
- Consistently demonstrates clear and concise written and verbal communication skills
- Excellent written and verbal communication skills
- Ability to perform under pressure Ability to manage multiple tasks and priorities Ability to function independently.
- Proficient in MS Office Word, Excel and PowerPoint applications
HOW TO APPLY FOR JOBS AT CITI BANK?
To apply for the Jobs At Citi Bank– interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Citi Bank company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Role – Support Specialist (chennai Location)
Role – Officer(Pune Location)
Cash Analyst -Gurgaon
Officer Business Analytics-Bangalore
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